Job description
COMPANY RYZE was founded in 2019 by Andrée Werner and Rashad Hossain, out of a parents' basement, with a mission to change daily health, starting with the morning routine: a nutrient-dense mushroom coffee delivering clean energy, mental clarity, and immune support. Built on a Direct-to-Consumer foundation with a performance marketing engine, RYZE achieved hockey-stick growth and a community of over 1 million active subscribers.
DTC remains the foundation, but RYZE has expanded into mass retail, quickly becoming the #2 item in Target's overall coffee category and is now executing a multi-channel expansion, with a cross-category launch coming in early 2027. RYZE is uniquely positioned to redefine how people think about daily wellness. We're a lean, fast-moving, mission-driven team who believe daily rituals create the foundation for living your greatest life, and we're just getting started!
ROLE & RESPONSIBILITIES Key Responsibilities Book and coordinate outbound freight shipments with carriers, ensuring accurate documentation and compliance with company standards. Schedule pickups, track shipments from pickup through delivery, and monitor status in our TMS — proactively flagging delays or issues to carriers and internal stakeholders.
Maintain strong relationships with carriers, brokers, and 3PL partners, using our TMS to monitor performance metrics (on-time pickup/delivery, issue resolution) and ensure service expectations are met. Proactively identify and resolve shipping issues (delays, routing problems, missing items) flagged in our TMS, documenting discrepancies as needed.
Work closely with internal teams including logistics, sales, customer service, and fulfillment partners to ensure coordination across outbound shipping operations. Maintain accurate and up-to-date records of all transportation activities including shipment tracking, freight documentation, and communication logs. Interpret outbound shipment requests and independently execute logistics tasks with minimal oversight.
Execute inventory allocation directives by coordinating with FC teams and 3PL partners to move and position inventory accurately, on time, and in alignment with demand plans.
WHAT WE OFFER
Competitive contractor compensation Fully remote work environment based in the Philippines Opportunity to support a scaling eCommerce supply chain at a fast-growing wellness brand Exposure to cross-functional teams and career development pathways