0237: Sr Mgr HR Systems & Planning

Company: FedEx Office Job Title: 0237: Sr Mgr HR Systems & Planning Job Requisition Number: RC447389 Locations: 7900 Legacy Drive Plano, Texas 75024

Category: Human Resources Type: Full Time Work Shift: FXO_Any

**POSITION SUMMARY:  ** The Sr. Manager HR Systems & Planning oversees the Human Resources Information Systems & Planning department and is responsible for the management, design, development, testing and upgrades of the Company’s HR Systems portfolio. The role also guides and supervises the project management activities within the HR Technology department. The position also works with a multitude of departments to facilitate all HR systems requirements, provides guidance to downstream/upstream systems, and facilitates data feeds.

GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Lead and manage a team by training, developing and coaching team members on a consistent basis
• Plans, manages, and oversees the coordination of activities in the design, development, implementation, enhancement, maintenance, upgrades and operation of the Company’s automated human capital management systems and sub-systems portfolio.
• Manages and leads the QDM A.B.L.E. process, prepares associated business requirement specifications, designs, plans, tests and implements modifications and enhancements to human capital management systems and subsystems.
• Makes certain that quality assurance testing of all system development and enhancements is completed prior to production implementation.
• Acts as business system consultant and advisor to the enterprise, including functional users, occasional users, and other work management teams.
• Oversees the interface of data to/from downstream, upstream, and third-party systems
• Manages vendor relations of new and existing contracts.
• Provides leadership in the development and implementation of the strategic plan and operating plan for the human capital management system and relevant data management.
• Develops and monitors department budgets to ensure efficient utilization of resources. Plans and directs the achievement of HCM goals and objectives.
• Coordinates communications with business partners and IT staff in diagnosing and resolving HR system issues, problems, or questions. Acts as primary liaison between Human Resources business partners, Information Technology and third parties.
• Plays a key role in HR’s data strategy planning, including governance policy management, data stewardship activities, and data remediation tactics
• Partners with various HR teams for data modeling, data analysis and interpretation of trends from Company data to support workforce planning.
• Keeps fully informed of current developments in Human Capital Management systems and subsystems and makes recommendations to management for system enhancements.
• Supports department project planning and prioritization
• Makes certain quality of project management and project activities adhere to standards
• Oversees HR project management of HR Systems ensuring projects are delivered on schedule, on budget
• Provides leadership in ensuring consistency in project delivery and support through Project Management Methodologies
• All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• Bachelor’s degree or equivalent experience
• 7+ years’ experience in the use of HRM Systems
• 2+ years of management experience preferred
• 2+ years’ experience in project implementation
• Experience monitoring data impact and needs of company
• Experience in conflict resolution preferred
• Experience in a retail environment preferred
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
• For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

ESSENTIAL FUNCTIONS:

• Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
• Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
• Ability, on a consistent basis, to work within the appropriate level of independence
• Ability, on a consistent basis, to report regularly to work and maintain established business

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.

• Suggests areas for improvement in internal processes along with possible solutions.
• Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
• Applies Quality concepts presented at training during daily activities.
• Supports FedEx Office Quality initiatives.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All offers of employment made by FedEx Office are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 2 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. America’s Military Veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at HR.Recruiting@FedEx.com .