Product Manager – Infrastructure (IaaS / Sovereign Cloud / OpenShift)

** About Phoenix **

Phoenix Technologies delivers sovereign cloud and AI infrastructure, managed as a service or fully on‑prem, built on open-source platforms. We provide secure compute, storage, and networking; GPU clusters with AI model serving; and HSM‑backed key management, strengthened with confidential computing and attested enclaves for privacy, protection, and compliance.

** Role Summary **

We are seeking a Product Manager to own the end‑to‑end lifecycle of our infrastructure portfolio, including OpenShift-based IaaS/private cloud capabilities and related platform services. You will define and execute product roadmap, packaging, and go‑to‑market for regulated and sovereignty‑conscious customers (public sector, financial services, healthcare, critical infrastructure).

** Core Mission **

Make Phoenix infrastructure easy to buy, easy to adopt, and easy to operate—delivering hyperscaler‑like onboarding for AWS/Azure/GCP customers while differentiating on Swiss sovereignty, privacy, and protection.

** Key Responsibilities **

• Own produc t roadmap, and lifecycle (plan → build → launch → iterate → retire) for infrastructure offerings.

• Translate customer outcomes (sovereignty, predictable cost, migration safety, operational control) into clear product requirements.

• Lead cross‑functional execution with engineering, operations, security/compliance, support, and product marketing; drive release readiness and adoption KPIs.

• Define commercial packaging: tiers, SLAs, quotas, reserved capacity options, and cost‑to‑serve targets; partner with Finance on unit economics.

• Develop onboarding and migration motions for customers coming from AWS/Azure/GCP, including landing zones, reference architectures, and automation.

• Own the OpenShift (OCP) platform experience: tenant models, cluster offerings, node pool shapes, upgrade/patch lifecycle, observability standards, and day‑2 operations.

• Drive ecosystem integration: Terraform modules/providers, SDK/CLI flows, CI/CD and GitOps patterns (Flux), and portal workflows.

• Provide competitive and market insights (pricing, positioning, feature parity), validate claims, and equip Sales with defensible collateral.

** Hyperscaler API & Onboarding Focus (Required) **

You should be comfortable designing products around the primitives customers expect from hyperscalers, including:

• AWS: EC2, EBS, VPC, IAM, S3, CloudWatch (and common migration patterns from AWS to private/sovereign cloud).

• Azure: ARM/Bicep concepts, VNets , Managed Identities, Storage, Monitor/Log Analytics.

• GCP: Compute Engine, VPC, IAM, Cloud Logging/Monitoring.

• Infrastructure automation: Terraform-first onboarding, tagging/FinOps constructs, quota workflows, and identity + network bootstrapping.

• Define packaging standards using Helm charts (chart repos, versioning, promotion across environments).

** OpenShift Technical Fluency (Required) **

You should be able to collaborate credibly with platform engineering and customers on OCP topics such as:

• Core OCP/Kubernetes: clusters, namespaces/projects, RBAC/SCCs, services/ingress, operators, upgrade channels.

• Storage and networking on OCP: CSI, storage classes, CNI patterns, network policies, multi-tenancy isolation.

• GitOps & pipelines: Flux (primary) workflows, CI/CD patterns, and environment promotion (Argo CD familiarity a plus).

• Optional but valuable:

• OpenShift Virtualization ( KubeVirt ) for VM-to-OCP transition and hybrid VM+container estates.

• Own the VMware to OpenShift migration experience (discovery, landing zone, OpenShift Virtualization/Migration Toolkit, cutover patterns, rollback).

** Security, Sovereignty & Compliance **

• Design for Swiss/EU regulated customers: residency, auditability, encryption controls, and separation of duties.

• Partner with security teams to productize controls: customer-controlled encryption (BYOK/KYOK), HSM/KMS integration, and confidential computing where applicable.

• Ensure logging, access controls, and operational processes support ISO/SOC-style evidence and incident response.

** Qualifications **

• 3–8+ years in product management for infrastructure, platform, IaaS, cloud, or enterprise software.

• Strong foundation in compute, storage, networking, virtualization, and capacity/availability concepts (HA/DR, RPO/RTO).

• Demonstrated experience working with engineering and operations teams to ship and operate production platforms.

• Hands-on familiarity with hyperscaler APIs and customer onboarding/migration patterns.

• Technical fluency with Red Hat OpenShift (OCP) and modern cloud-native delivery (GitOps/CI/CD).

• Excellent written and verbal communication in English; German is a plus.

** Preferred **

• Experience in sovereign cloud, confidential computing, HSM/KMS, or regulated industry deployments.

• Familiarity with GPU infrastructure and AI model serving as an adjacent domain.

• Experience with product-led enablement: documentation, reference architectures, and sales/SE enablement assets.

** What Success Looks Like (First 6 Months) **

• Deliver a hyperscaler -onboarding blueprint (AWS/Azure/GCP landing zone mapping, Terraform modules, portal flow).

• Publish an OpenShift platform roadmap with clear tiers, SLAs, and day‑2 operational standards.

• Ship at least one measurable ‘friction remover’ (e.g., automated onboarding, migration helper, self-serve provisioning).

• Improve onboarding time-to-value and product adoption metrics for a target segment.