Kids Club Supervisor

Located on the unspoilt south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment. The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity. Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience.

Customer Service and Operations Directly perform hands-on work on an ongoing basis to train employees, respond to customer service needs, or otherwise role model appropriate behaviours. Welcome parents and guests to the Mini Club and show them around. Plan a programme of daily activities and ensure that all planned activities are executed safely: Safe and that the first aid box is close by Age related and appropriate Followed accordingly unless the weather precludes.

Monitor all activities and no child is left unobserved. Actively markets the Resort once the children have left by: Sending them Birthday cards Corresponding with the children Organises the Children’s Gift, Card & Décor at the Mini Club for the events. Organises outings and deals with outsourcers with regards to cost and pricing.

(HOKC) Ensure and maintain the cleanliness of the Mini Club. Ensure all necessary forms are filled in by the parents. Administrative Plan the roster and manages staff efficiently by encouraging team building. Check of daily attendance sheet on a regular basis. Monitoring of all local and sick leaves/ ensuring proper planning of all leaves.

Report monthly on Mini Club child attendance. Hold staff meetings regularly. Record all breakages /losses and all accidents, however minor. Administer monthly stock take Assist the in the recruitment, selection and development of staffs (HOKC) Health & Safety Ensure Occupational Safety and Health Act, local health and safety codes, and company safety and security policy are met Ensure a safe working and customer experience environment by facilitating safe work behaviours of the team Conversant and adherent to First Aid practices and Child Safety Qualification: Middle or Secondary Education + Additional training or certificates in the relevant field is a plus.

Basic First Aid and CPR (Cardiopulmonary resuscitation ) certification is a plus. Experience: A minimum of 3 years of experience in hotel industry. Proven experience working in a top luxury resorts is a plus. At least 1 year or professional experience on a similar position is a plus. Must have experience working with children ages 10 months to 12 years of age.

Technical skills: Must be able to communicate with parents professionally, courteously, and empathetically. Ability and willingness to participate and engage in children’s activities. Ability to practice patience and common sense with the children in the facility. Must be able to document and report basic incidents in writing.

Ability to mediate and manage conflict effectively among children. Ability to problem solve and resolve member complaints in an efficient, professional and courteous manner. Must be able to professionally and cordially interact with a diverse group of people. Self-starter who takes initiative to improve the organization.

Fluency in English or another language, written and verbal communication. Knowledge of a second language is a plus. WORK WITH CONSTANCE 🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do. We believe in continuous learning and growth to help our teams achieve their full potential.

A strong family spirit is part of our identity, we support and care for one another. We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group. Our passion for luxury hospitality is reflected in every detail of the guest experience. We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service. 🌿 Be part of a company that values people, innovation, and excellence.