Housing Focused Shelter Team Lead

The Shelter Team Lead fulfills the mission of The Mustard Seed by maintaining a high level of professionalism and respect for all who enter the space and live in the neighborhood. Reporting to the Shelter Manager, the Shelter Team Lead oversees all building operations and shift activities. This position is responsible for leading and mentoring a team of Housing Focused Shelter Workers, ensuring the effective execution of daily operations, and providing person-centered support to guests.

This role involves daily crisis intervention, conflict resolution, and coaching conversations, ensuring a supportive and well-managed environment for both guests and staff.