Job description
Job Description: Salary: $62-65,000/year This position serves Leon, Wakulla, Gadsden and Jefferson Counties and requires some travel. Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged?
Are you goal driven? Then this position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team. Scope of Position: Manage the overall function of the WIOA Youth program, including customer outreach, intake, orientation, assessment, and eligibility. Oversee customer experience and foster human-centered design.
Provide excellent customer service to internal and external clients and leadership and direction to program staff. Reports directly to the Program Director.
Essential Functions
Report to and work closely with the Program Director to ensure that youth program staff and resources are used appropriately and that contractual goals are met Assist the Program Director and Performance Analyst in analyzing WIOA Youth performance reports and internal monitoring reports, making necessary improvements to ensure goals are met as negotiated with the State Strong regional community awareness of youth-serving resources, schools, and organizations Travel between Career Centers and community sites as necessary to support youth program delivery Ensure and provide person-first services and guidance to all youth participants Provide mentorship to youth program staff and model positive communication techniques to resolve participant issues and barriers Ensure staff are trained on WIOA Youth eligibility requirements, 14 program elements, and performance accountability measures Demonstrate, maintain, and communicate programmatic policies and procedures Prepare statistical monitoring and other reports pertaining to program intake, assessment, and performance outcomes Oversee youth program data collection in Employ Florida to ensure accuracy and timeliness Facilitate team meetings to ensure timely dissemination of information and effective use of program resources Assist with recruitment and outreach to market the youth program and Career.
Source services Seek training and information on new and innovative youth workforce strategies and best practices Other opportunities as available Education and Experience Requirements: Preferred experience in business, sales, training, or management Must have experience in team-oriented environment Experience with WIOA Youth program services, eligibility, and performance accountability measures Bachelor's degree in business, education, human resources, liberal arts, or related area is preferred Ability to converse with a wide range of professionals and demonstrate a positive attitude Florida Workforce Professional Certification Tier I required (must be completed within 30 days of employment) Proficient in Microsoft Office applications Valid driver’s license Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!
EDSI is a progressive, forward-thinking, family-owned company that is Certified Evergreen. EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.