Patient Safety Liaison - Risk Management - Full Time - Days

Under the general direction of the Risk and Patient Safety Manager, the Patient Safety Liaison is responsible for daily rounding and responding to patient issues and concerns by facilitating open dialogue with patients, family members, and any other personnel involved in the patient's care -- with the ultimate goal of identifying a solution that is in the best interest of patients, staff, and family.

These individuals employ both proactive and reactive strategies to ensure patient care and services are of the highest quality. Coordinates and leads patient/family councils. Coordinates patient/family grievances in collaboration with the Risk Department.