IT Technician

IT SERVICE REQUIREMENTS The following IT services are needs: Help Desk Support Server & Network System Monitoring Patch Management Services & Preventative Maintenance Business Continuity and Disaster Recovery Remote Backup Email System Management Antivirus, Anti. Spam & Antispyware Protection On-Site Support Networking Support Security Systems Monitoring Vendor Management Warranty and Asset Inventory Management Software Licensing Control Procurement Management PC Deployment Printers, Copiers and Scanners Desktop Software Standardization and Software Licensing and Upgrades Lifecycle Management of Hardware Units Reporting Technology Strategy Planning Service Levels IT Policy Review and Development Vulnerability Testing Currently, we have Servers, switches, firewalls, routers, software systems, internet connections, remote access/VPNs, applications on premise as well as in the cloud and some third-party support for them, backups, antivirus and remote support software, along with workstations and other Devices.

PROPOSAL REQUIREMENTS Please include the following in your proposal: Your company’s information; Your approach to the projects/addressing the needs; Your experience and customer portfolio; Timelines and availability to start; Cost; and Your need to have a walk through prior to completing a proposal.