Medical Receptionist- Bilingual (English/ Spanish/ Portuguese)- Experience Preferred- Hackettstown NJ

Responsibilities:

• Greet patients in person or via telephone; provide information and answer basic questions

• Schedule and confirm patient appointments

• Verify patient insurance information and manage patient check-ins and check-outs

• Collect and process patient payments and co-pays

• Maintain and update patient records in the Electronic Medical Records (EMR) system

• Handle administrative tasks such as filing, faxing, and managing correspondence

• Coordinate with medical staff to ensure smooth patient flow and communication

• Assist with patient referrals and authorizations as needed

• Ensure the reception area is clean, organized, and welcoming

• Perform other related duties as assigned

Requirements:

• Fluency in English, Spanish or Portuguese

• Ability and willingness to work at least one Saturday each month

• Proficiency in basic medical terminology

• Experience with Electronic Medical Records (EMR)

• Knowledge of HIPAA regulations and patient confidentiality

• Strong customer service skills, with a professional and friendly demeanor

• Excellent communication and interpersonal skills

• Ability to handle multiple tasks efficiently in a fast-paced environment

• Strong organizational skills and attention to detail

Qualifications:

• High school diploma or GED equivalent

• Previous experience as a medical receptionist or in a similar role

• Basic Life Support (BLS) certification preferred