Senior Account Manager

Our client is seeking an experienced Senior Account Manager to join the Port Elizabeth team,

• Build and maintain strong long lasting relationships with assigned customer accounts
• Ensure service quality and responsiveness by acting as the primary point of contact for customer needs.
• Drive account retention and growth by increasing wallet share through cross-selling and solution alignment.
• Develop a deep understanding of customer operations and challenges to identify opportunities for the company products and services.
• Collaborate with internal teams, including product marketing, supply chain, and engineering, to deliver tailored solutions and support.
• Monitor account performance, prepare reports, and provide insights to management on growth opportunities and risks.
• Negotiate commercial terms in line with company policies and strategic objectives.
• Stay informed on market trends, competitors, and industry developments to maintain a competitive edge.

Requirements

• Grade 12
• Relevant tertiary qualification preferred
• Demonstrated success in account management, sales, or business development, preferably in automation or similar sectors.
• Strong commercial acumen with experience managing a diverse portfolio of key accounts.
• Excellent interpersonal, communication, and negotiation skills.
• Ability to work independently and collaboratively across teams.
• Proficiency in CRM systems and reporting tools.
• Valid driver’s licence and willingness to travel extensively within the region as required.