Income Maintenance Caseworker III - Medicaid Program Specialist (Family & Children and Adult)

The Income Maintenance Caseworker III (IMC III) – Medicaid Program Specialist (Family & Children and Adult) is a vital member of the Medicaid team, responsible for ensuring the agency consistently meets quality and timeliness standards across both program areas. This position completes second-party case reviews, manages reports, performs limited caseworker functions, identifies error trends, and assists with staff training to support overall program accuracy.

In addition, the IMC III troubleshoots issues, refers appropriate cases to the help desk, and maintains the help desk log. Other responsibilities include compiling and entering data into NC FAST and providing support for vacant...