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Service Advisor/Express Manager

Mcgrathimports Parentaccount

Skokie, ILFull-timePosted May 4, 2026

Job description

We are looking for a motivated and experienced Express Service Manager** to lead our fast-paced service team. If you thrive in a high-energy environment and have a passion for automotive service and customer satisfaction, we want to hear from you!

Responsibilities:**

  • Oversee daily operations of the express service department

  • Manage and train express service advisors

  • Ensure quick, efficient, and high-quality service for all customers

  • Maintain workflow to meet productivity and revenue goals

  • Handle customer concerns professionally and effectively

  • Monitor inventory, supplies, and equipment needs

  • Ensure compliance with safety and company standards

  • Clearly explain recommended services, timelines, and costs

  • Create and manage repair orders

Requirements:**

  • Previous experience in automotive service management or a similar role

  • Strong leadership and team-building skills

  • Excellent communication and customer service abilities

  • Ability to multitask in a fast-paced environment

  • Knowledge of automotive systems and maintenance services

  • Valid driver’s license

What We Offer:**

  • Competitive pay (salary + performance bonuses)

  • Opportunities for growth and advancement

  • Supportive team environment

  • Paid training and development

  • Benefits package (Health/dental, PTO, etc.)

How to Apply:**

Submit your resume and a brief cover letter outlining your experience and why you’d be a great fit for this role.

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