Job description
Our Local Customer Care Agent is the operational backbone of our delivery ecosystem, supporting delivery recovery and customer communication across our Fulfillment Centers. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveries—any delivery that was not landed 100% and requires customer recovery.
The team also manages our VIP process, which includes inspecting products and sending photos to customers to help manage expectations.
More jobs at Ashley Furniture
Retail Warehouse Associate (Phoenix, AZ)
Ashley Furniture· Phoenix, AZ, USARetail Distribution Center Delivery Driver
Ashley Furniture· Mesquite, TX, USADelivery Driver- Home Delivery Box Truck-Albuquerque, NM
Ashley Furniture· Albuquerque, NM, USA· Up to $55kTransfer Driver - Dot Box Truck- New Braunfels, TX
Ashley Furniture· New Braunfels, TX, USA· $42k – $50kRetail Distribution Center Delivery Driver
Ashley Furniture· Mesquite, TX, USA
More jobs in Smyrna
Remote Data Entry Work From Home Focus Research Panelist
Maxion Corp· Smyrna, Tennessee, United StatesConstruction Supervisor - Demo & Abatement
EIS Holding· Smyrna, GA, USATeam Leader $18.50 - Smyrna Store
Goodwill of North Georgia· Smyrna, GA, USAAssistant Property Manager - Link Apartments® Lake Park
Grubbproperties· Smyrna, GACprs
Group Effort of Tennessee· Smyrna, TN