Job description
Main Responsibilities
- Lead end-to-end Corporate E-Channel projects (e.g., corporate e-Banking, Host to Host solution), including requirement gathering, implementation, and post-launch optimization to ensure alignment with market standards and client needs. Provide on-site support at business units by partnering with Relationship Managers to advise clients on digital channel solutions during meetings, resolve technical/operational issues related to Corporate E-Channels, and assist Business Units in driving digital channel adoption and addressing sales inquiries. Raise user requirements, monitor progress, and ensure new services/initiatives are effectively implemented, benchmarked against market best practices, and deliver excellent customer experience. Work closely with internal stakeholders and external partners to plan, execute, and optimize digital channel initiatives. Monitor channel performance, analyze client feedback, and troubleshoot production issues with IT/Customer Service teams Stay updated on emerging digital trends to enhance corporate banking solutions.
Requirements
- Degree holder in Information Technology, Business Administration, Economics, Finance, or related disciplines. Minimum 5 years' experience in corporate e-Banking /channel project management within sizable multinational financial institutions. Exposure to client-facing roles or on-site business unit collaboration will be an advantage. Self-motivated, result oriented, meticulous and able to work under pressure Keen interest in new digital technologies and trends such as AI tools. Good communication skills with team spirit Proficiency in English and Chinese (both Cantonese and Putonghua) Sound knowledge of corporate banking products and operations will be an advantage To apply, please submit your application along with your resume to recruithk@asia.ccb.com. Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years. All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank’s personal data policies, a copy of which will be provided upon request.