Process Reengineering Professional

Role Details Reference Number OPS/PR/P Job Title Process Reengineering Professional Unit/Department Operations Location Hong Kong Job Posted 2026/02/06 Job Status Full Time Main Responsibilities

• Collect user requirements and conduct business research to identify deficiencies. Fix the deficiencies by reengineering related processes.
• Propose innovative solutions tailored to meet business needs, suggest actionable improvements to optimize processes and drive innovation.
• Act as the bridge between business users and development teams, ensuring smooth communication and seamless collaboration.
• Work with users and vendors to ensure system requirements are properly delivered.
• Be the connector and coordinator between internal teams and external vendors, ensuring everything aligns.
• Execute user acceptance tests with precision and care.
• Create professional process flows using Visio and present findings to senior management.
• Technology Innovation: Drive adoption of AI/Web3 solutions where applicable (e.g., AI-driven customer analytics, blockchain-based settlements).

Requirements

• Bachelor's Degree, preferably in Business, Finance, or other STEM-related subjects. - 0-2 years of experience in business analysis, process optimization, or related fields, preferably with a banking background.
• Strong interviewing and cross-functional communication skills.
• Proficiency in Visio, PowerPoint, Excel.
• Innovative mindset with problem-solving capabilities.
• Basic understanding of financial operations is a plus. To apply, please submit your application along with your resume to recruithk@asia.ccb.com. Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years. All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank’s personal data policies, a copy of which will be provided upon request. CLOSE