Field Service Specialist

Job Purpose: Installs all Securus’ products, features and equipment including but not limited to: phones, kiosks, WAPs, tablets and video terminals. Maintains, repairs, troubleshoots, and operates telecommunications hardware, associated LAN/WAN/Networking hardware/software, various electronic equipment and ensuring correctional facilities are installed to the applicable codes and standards both industry and Securus.

Travels from location to location nationwide for installations that may require long term travel, and to resolve complex issues as stated above. Serves as a subject matter expert (SME) and a team leader for the Field Services team.