Director of Customer Onboarding

The Director of Customer Onboarding is responsible for leading the onboarding and implementation of ~10 OBHG programs on an ongoing basis. This individual contributor role focuses on enhancing customer engagement and ensuring smooth program implementation marked by effective collaboration and proactive problem-solving.

This leadership position should cultivate a culture of collaboration and shared success with their matrix team counterparts across the organization, always working towards the goal of delivering exceptional customer experiences and the delivery of OBHG programs on or before their target start date.