Service Advisor Assistant

Job Description: Location: 9700 E Arapahoe Rd Greenwood Village, CO 80112 Employment Type: Full Time, Tuesday

• Saturday Schedule Position Type: Hourly + Commission Pay Range: $17-$18 Hourly ABOUT THE ROLE Fay Myers Motorcycle World is one of Colorado's premier powersports dealerships, and we're looking for an enthusiastic, customer-focused team member to support our busy service department. As a Service Advisor Assistant, you'll work side-by-side with our experienced service advisors to ensure every rider who walks through our doors has a smooth, professional experience — from check-in to pick-up. WHAT YOU’LL DO Greet customers at service write-up and assist with check-in for motorcycle and powersports vehicle service appointments Communicate service status updates to customers via phone, email, or in person Open, track, and close repair orders with accuracy in our dealer management system Coordinate with technicians and parts department to keep work orders moving efficiently Schedule service appointments and manage the daily service board Assist with vehicle check-in and check-out, including mileage and condition notes Help maintain a clean, organized, and welcoming service drive Support service advisors with administrative tasks and follow-up calls WHAT WE’RE LOOKING FOR A genuine interest in motorcycles, powersports, or the automotive industry — riding experience is a plus Strong communication skills and a customer-first attitude Comfortable working in a fast-paced, team-oriented environment Detail-oriented with good organizational habits Basic computer proficiency; experience with a DMS (CDK, Dealer. Socket, etc.) is helpful but not required Valid driver's license required; motorcycle endorsement required Prior customer service, automotive, or dealership experience is a bonus — not a requirement WHAT WE OFFER Competitive hourly pay with opportunities to grow into a full Service Advisor role Health, dental, and vision insurance Paid training and manufacturer certifications A team culture built by riders, for riders Stable schedule — Tuesday through Saturday