Job description
The IT Deskside Service Specialist is a position dedicated to delivering crucial technical support to end-users. In this role, you will focus on troubleshooting and resolving hardware and software issues, assisting with network connectivity problems, and ensuring users have the tools they need to perform their jobs effectively.
Key responsibilities include
guiding users through step-by-step solutions to technical problems, maintaining and updating operating systems and applications, applying security patches, and diagnosing and addressing issues related to hardware, software, and network connectivity. This position provides a valuable opportunity to develop technical skills and contribute to the smooth operation of our IT infrastructure.