Gemological Institute of America

Supervisor, Accounts Receivable

Gemological Institute of America

Mumbai, IndiaFull timePosted Aug 3, 2026

Job description

We are hiring a Finance Supervisor for Accounts Receivable domain to join our Global Capability Center in Mumbai. The role will be responsible for supervision of the AR team, ensuring accurate invoicing, collections, reconciliations, and reporting. This role partners with the Finance Manager to resolve queries and ensure adherence to internal controls and policies Essential Duties

  • Act as a liaison between team and manager to ensure smooth coordination and alignment.
  • Supervise AR operations including invoicing, client statements generation, and payment application.
  • Perform AR and intercompany reconciliations and settlements to maintain accurate financial records.
  • Monitor and manage allowances for doubtful debts, bad debts, unclaimed property, and duplicate payments.
  • Handle customer and intercompany queries, disputes, and refunds for relevant AR transactions.
  • Review and maintain customer master data and account blocks/unblocks.
  • Generate invoices, payment acknowledgements, and other client-facing documentation.
  • Prepare and deliver management reporting related to receivables and collections
  • Support process improvements and ensure adherence to internal controls and compliance requirements. Competencies
  • Knowledge of accounts receivable policies, processes, and general accounting standards.
  • Strong understanding of AR, GL, intercompany, reconciliations and strong knowledge of accounting standards and policies.
  • Strong organizational skills, team leadership and people management skills.
  • Knowledge of US GAAP accounting standards, statutory and regulatory compliance preferred
  • Strong communication skills for internal stakeholders and external clients.
  • Ability to supervise, delegate, and review staff work effectively.
  • Proficiency in ERP software (Workday or related), Excel and reporting tools.
  • Time management and ability to handle multiple priorities.
  • Proficiency in customer query and dispute management
  • Proficiency in analyzing and resolving billing and payment discrepancies
  • Solid numerical skills with attention to detail and accuracy in financial data
  • Ability to work under deadlines, prioritizing multiple tasks.

Qualifications

  • Bachelor’s degree in Accounting, Finance, Commerce or related field.
  • 4-6 years of experience in accounts receivable, invoicing, collections, and intercompany reconciliations.
  • Hands-on knowledge of AR reporting, accounting, financial and regulatory framework.
  • Proficient in ERP systems (Salesforce, Workday or related) and Excel for reporting and analysis.
  • Ability to lead a team, manage workloads, and ensure timely and accurate reporting.
  • Knowledge of journal entries, payment and refunds cycles, and exception management.
  • Familiarity with intercompany transactions and unclaimed property regulations.
  • Strong analytical, communication, and leadership skills.
  • Strong interpersonal skills and ability to work with cross-functional teams
  • Ability to learn and adapt to organizational processes quickly
  • Strong verbal communication skills for customer engagement. Disclaimer: This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.