Job description
亮点 / Highlights: Opportunities for professional development and career advancement
Chances to make a significant impact as we scale global opertaions
岗位职责 / Duties:
- Operational Execution & Compliance
Process architecture and optimization: Independently handle end-to-end mobility lifecycle processes，responsible for the design, visualization and continuous improvement of end-to-end business processes in the employee mobility domain.
Governance Integration: Implement risk-based governance triggers into daily workflows (e.g., automated expiry alerts).
Compliance Monitoring: Track regulatory changes and implement risk-mitigation protocols for home and host country visa immigration, tax, social security, compensation benefits compliance.
Reporting: Prepare monthly compliance dashboards for leadership review.
We are seeking an expert with strong capabilities in process architecture and optimization, You will translate complex business logic into clear, actionable solutions and drive implementation across cross-functional stakeholders.
- Change Management Support
Stakeholder Coordination: Partner with HRBPs, Tax, legal and Payroll teams, you will translate complex business logic into clear, actionable solutions and drive implementation across cross-functional stakeholders.
Adoption Execution: Roll out communication plans (FAQs, training) for process changes and address employee resistance.
Feedback Implementation: Gather assignee input to refine support resources (onboarding kits, digital guides).
- Digital & Data-Driven Operations
Tool Utilization: Leverage mobility platform to automate process, assignee interfaces, expense tracking, and document collection.
Process Analytics: Monitor assignment costs/compliance metrics to identify execution bottlenecks.
Dashboard Maintenance: Update real-time reports on case statuses and SLA adherence.
- Employee Experience & Support
Primary Contact: Resolve complex mobility inquiries independently for assignees and business travellers.
Vendor Coordination: Manage immigration lawyers/relocation services in priority regions (China, Brazil, Middle East).
Resource Development: Maintain self-service tools for common relocation scenarios.
任职要求 / Requirements: Bachelor’s degree in HR, Business process, or related field, being able to diagnose and map existing mobility business processes, identify pain points and optimization opportunities
5~8 years in business operations with hands-on lifecycle process execution, standardized and highly efficient process solutions, and deliver flowcharts and supporting documentation.
Fluent in English plus mandarin preferred
GMS (Global Mobility Specialist) or process automation credentials preferred.
Proven ability to manage operational workflows with minimal supervision, support policy rollouts, address team resistance, execute communication plans
With experience and ability in using various AI tools.