Restaurant Manager

We are seeking an experienced and dynamic Restaurant Manager to oversee the day-to-day operations of a busy casual dining restaurant. The ideal candidate should be customer-focused, hands-on, commercially aware, and capable of leading a team while maintaining high service standards.

Key Responsibilities

• Oversee daily restaurant operations and ensure smooth service delivery. * Lead, supervise, and motivate restaurant staff to achieve operational and service goals. * Maintain high standards of customer service, food presentation, cleanliness, and overall guest experience. * Monitor restaurant sales, expenses, stock usage, and wastage.

• Handle customer complaints and resolve issues professionally and promptly. * Ensure compliance with food safety, health, and hygiene standards. * Manage staff schedules, attendance, and shift assignments. * Monitor inventory and coordinate effectively with the kitchen and procurement teams. * Train and develop staff to improve service quality and performance.

• Prepare and submit daily/weekly operational reports to management. * Support initiatives aimed at increasing sales, customer retention, and overall profitability.

Requirements

• HND/BSc in Hospitality Management, Business Administration, or a related field. * 3-5 years of experience managing a restaurant, preferably in a structured dining environment. * Proven experience supervising and managing a restaurant team. * Strong knowledge of restaurant operations, customer service, and inventory control.

• Excellent communication and interpersonal skills. * Strong leadership, problem-solving, and decision-making abilities. * Ability to work effectively in a fast-paced environment. * Fine-dining experience will be an added advantage. * Must be organized, professional, proactive, and customer-focused.