Bilingual (Spanish/English) Care Coordinator

About Us

Neuron Health Systems is a community-based provider of acute outpatient rehabilitation and medical and non-medical direct care. We deliver individualized, family-centered support - partnering with families and caregivers and applying an in terdisciplinary approach so every patient can reach their fullest potential . The Role We're looking for a Bilingual (Spanish/English) Care Coordinator to be the connective thread between patients, families, clinicians, and physicians.

In this role, you will play a crucial part in supporting our Spanish-speaking patients and families to ensure seamless communication and culturally competent care. In addition to remote case management, you will travel on-site to work directly with clients and team members for in-person evaluations, assessments, and ongoing training.

What You'll Do

Travel on-site to clients and employees to complete various in-person assessments, evaluations, and trainings. Serve as the primary, bilingual point of contact for Spanish- and English-speaking patients and families regarding services. Translate key care updates, service plans, and communications for Spanish-speaking families as needed.

Track authorizations, re-certifications, and service frequency requirements. Communicate with physicians and clinicians regarding changes to the plan of care. Monitor case status and flag gaps in service or documentation. Maintain accurate records in company systems, including HHAeXchange and Salesforce. Support case conferences and interdisciplinary team communication.

Participate in firm accreditation activities and surveys. What You Bring Fluency in Spanish and English (spoken and written) is required. Experience in home care, healthcare coordination, or case management preferred. Strong organizational skills and comfort managing multiple cases at once. Clear, professional communication with patients, families, and clinicians.

Proficiency with Google Workspace and care management systems. Ability to work independently in a hybrid, remote-first environment.