Shift Leader - Shake Shack (Atlanta Airport)

Purpose of Position: Support the operation to deliver Superior Guest Service by performing duties which includes: completing guest transactions, assisting with food preparation and cooking, and cleaning. Assist unit management with monitoring daily operations and lead employees in the performance of their duties in the absence of a unit or assistant manager.

Perform unit opening and closing duties which includes cash management, inventory management, stocking, and unit appearance. Essential Duties/Responsibilities:

1. Ensures each guest receives superior service by providing a friendly environment, which includes prompt recognition and greeting of guests with a smile using established service standards.
2. Communicates, explains and sugg