Tree Tops- Greeter

Essential Job Functions Position: Greeter Department: Pool Primary Responsibilities: (guest interaction, ordering responsibilities, clean up duties, clerical responsibilities, etc.)

• Ability to anticipate guests’ needs
• Be readily available to serve at all times while performing a multitude of duties
• Daily record keeping
• Awareness of activity in area to ensure prompt customer service Secondary Responsibilities:
• Knowledgeable on menus on all outlets
• Knowledgeable of Hotel facilities and activities
• Flexible to make schedule changes/rotations when necessary Normal Working Hours: (Shift, days)
• Mostly day shifts – some evenings
• Times of day will vary In order to be successful in this position, the ideal candidate must meet the following criteria in addition to the Ten Essential Attributes for All Employees. Past Work Experience Requirements: (Type of work, number of years required, equivalent experience, etc.)
• Customer service experience preferred
• Food/Beverage experience preferred Educational Requirements: (Degree/Certification, highest required/preferred, field of study)
• High School Diploma or G.E.D. preferred
• Some college preferred Communication Skills Requirements: (Verbal: phone, in-person, group; Written: memos, documents)
• Excellent grammar and verbal skills
• Friendly, outgoing personality
• Positive attitude
• Maturity
• Self assurance Technical Requirements:
• Good organizational skills
• Computer skills helpful Computer Experience Software Level (Beginner, Intermediate, Advanced) Word Processing Spreadsheet Database Programming Calendars Internet Hardware Installation Technical Skills Skill Level (Beginner, Intermediate, Advanced) Typing (WPM) Data Entry Other Physical Requirements: Location of Work Yes Yes X Indoors Heated X X Outdoors Below Ground Temp. Fluctuations X Elevated Areas Personal Protec. Equip. Req Work Postures Continuous (up to 8 hrs. in an 8 hr. shift) Frequent (up to 5.5 hrs. in 8 hr. shift) Infrequent (up to 3 hrs. in an 8 hr. shift) Rarely(up to .5 hr in 8 hr. shift) Standing X Sitting X Walking X Climbing X Bending/ Stooping X Overhead Reaching X Arm/Hand Movement X Hand/Eye Coordination X Other (Define) Lifting Requirements 10 lbs.or less 11-20 lbs. 21-30 lbs. 31-40 lbs. Over 41 lbs. 10 lbs.or less 11-20 lbs. 21-30 lbs. 31-40 lbs. Over 41 lbs. 10 lbs.or less 11-20 lbs. 21-30 lbs. 31-40 lbs. Over 41 lbs. 10 lbs.or less 11-20 lbs. 21-30 lbs. 31-40 lbs. Over 41 lbs. &