Job description
Key Responsibilities
Handle the allocation of incoming payments to the correct accounts Ensure accuracy and timeliness in cash application Proactively manage and execute collection activities to ensure timely receipt of payments Communicate with customers to resolve outstanding invoices and payment issues Maintain and manage all relevant documentation related to account receivable Ensure completeness and accuracy of documents for audit purposes Identify and escalate payment disputes to the appropriate department for resolution Follow up on escalated issues to ensure timely resolution Provide necessary documentation and support during internal and external audits Ensure compliance with audit requirements and standards Forecast collection trends and provide regular reports on receivable status Analyze collection data to identify potential issue and areas for improvement Perform day-to-day operations within agreed timelines and service level agreements Continuously improve processes to enhance efficiency and effectiveness Qualifications: Minimum of 2 years' experience in Account Receivable in an FMCG company Proficiency in using SAP and Microsoft Office, especially Microsoft Excel Strong analytical and problem-solving skills Fluent in English, both written and spoken Ability to work independently and as part of a team Details-oriented with strong organizational skills #LI-PL1 Dare to be bold, Discover what’s possible, and Do the incredible.