Job description
• Contact prospects to generate student assessments from business leads.
- Schedule and conduct assessment sessions with students and parents to help them choose the best products/courses and convince them to convert into admissions.
- Prepare, interpret, and analyse assessment reports to derive actionable insights.
- Understand client requirements and guide them in choosing the best course from our portfolio.
- Assist parents and students over the phone, addressing their information needs.
- Collect feedback from parents, students, and trainers to continuously improve our services.
- Process student data to generate new business prospects through client referrals.
- Support the department manager in executing day-to-day operations effectively.
Requirements
● Bachelor’s degree or equivalent qualification. ● Strong communication and interpersonal skills. ● Ability to analyze data and interpret reports effectively. ● Customer-focused with excellent problem-solving skills. ● Prior experience in education, sales, or customer service is an advantage.