Academic Counselor

• Contact prospects to generate student assessments from business leads.

• Schedule and conduct assessment sessions with students and parents to help them choose the best products/courses and convince them to convert into admissions.
• Prepare, interpret, and analyse assessment reports to derive actionable insights.
• Understand client requirements and guide them in choosing the best course from our portfolio.
• Assist parents and students over the phone, addressing their information needs.
• Collect feedback from parents, students, and trainers to continuously improve our services.
• Process student data to generate new business prospects through client referrals.
• Support the department manager in executing day-to-day operations effectively.

Requirements

● Bachelor’s degree or equivalent qualification. ● Strong communication and interpersonal skills. ● Ability to analyze data and interpret reports effectively. ● Customer-focused with excellent problem-solving skills. ● Prior experience in education, sales, or customer service is an advantage.