Patient Navigator - Case Management

Patient Navigators are trained, culturally sensitive health care workers who provide support and guidance throughout the hospital and community. They help people "navigate" through the maze of doctors' offices, clinics, hospitals, outpatient centers, insurance and payment systems, patient support organizations, and other components of the health care system.

Services are designed to support timely delivery of quality care and ensure that patients and families are satisfied with their encounters. Coordinating appointments with providers to ensure timely delivery of diagnostic and treatment services. Maintaining communication with patients, families, and the health care providers to monitor patient satisfaction with the care experience.