Customer Service Representative

About the Job

Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our customers. As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experience, whether over the phone or in person.

We offer a fun and fast-paced work environment with opportunities for advancement.

What We Offer

Flexible schedule: Part-time and full-time hours are available. Competitive wages Career growth: We prioritize internal promotions, and many of our leaders started as CSRs or delivery drivers. Supportive team: Work alongside a great team and have fun while getting the job done. Employee discounts Key Responsibilities: Greet customers in a friendly, positive, and professional manner, both at the counter and on the phone.

Accurately enter and process customer orders using our point-of-sale (POS) system. Handle cash and credit card transactions, including accurately counting change. Help resolve customer complaints and issues effectively and with a smile. Assist with other in-store duties, such as folding pizza boxes, stocking ingredients, and maintaining a clean and organized work area.

Prepare food items according to Domino's quality standards. Collaborate with team members to ensure all tasks are completed efficiently. Job Requirements: Communication skills: Strong verbal communication skills with a positive, upbeat attitude. Math skills: The ability to perform basic math and accurately handle monetary transactions.

Team player: Punctual, reliable, and willing to work as part of a team. Physical ability: The ability to stand for extended periods, lift up to 50 pounds, and perform various food preparation tasks.