Receptionist - Community Relations

Beloit Health System is looking to add a Front Desk Receptionist to our Team!

Shift: 1st & 2nd

Schedule: Hours between 6a - 8p (shifts up to 8 hours/day)

Hours per week: Varied - Per Diem

Benefits Status: Not Eligible

Department: Community Relations

The Front Desk Receptionist greets and directs patients and visitors in a professional manner in order to leave them with a positive impression of Beloit Health System. Also performs various clerical duties.

• Answers phone by fourth ring.

• Greets visitors and callers, provides information requested.

• Updates patient room changes and phone changes by calling admission office.

• Runs daily pastor list.

• Posts meeting information (evening shift only).

• Manages escorts to ensure patient deliveries are completed in a timely fashion.

• Insures that front desk phone coverage is maintained on off hours. (i.e. transfer to switchboard).

• Insures scheduling and smooth operation of the valet service.

• Documents and forwards all information needed by receptionist on next shift.

• Flexible in working hours if needed.

• Confidentiality is a must!

• Completes extra projects as assigned.

Job Requirements

• Excellent phone skills and pleasant speaking voice.

• Ability to assess communicated needs and respond appropriately.

• Ability to effectively interact with the public.

• Ability to work independently with minimal supervision.

• Must adhere to established hospital and Community Relations department policies, rules and regulations.

• Maintain ethical conduct and keep confidential personal and medical information about patients.

• Ability to speak clearly and distinctly and to interact positively with the public.

• Ability to do basic computer work.

• Pleasant smile and professional appearance, i.e. attire.

• Must be very flexible in working hours.

• Able to work holidays when needed.

• Able to work different shifts

• Weekdays 7am - 8pm (2 shifts)

• Weekends 8am - 8pm (2 shifts

• Reporting Relationship: Lead Receptionist, Executive Director of Foundation/Marketing/Community Relations

Apply to join our team today!