Patient Access Quality Assurance Representative - Full Time - Admitting

Summary of Position:  The Patient Access Quality Assurance position will be responsible for completing monthly Quality Assurance to ensure that all assigned department team members meet all pre-determined metrics. The position will partner with various departments and leaders to ensure that opportunities and trends found during their Quality process is communicated and trained.

The Patient Access Quality Assurance Representative must maintain full knowledge of the business process, operational workflows, and state regulations. This position will collaborate with the front line management team to implement success action plans to improve the overall quality metrics and provide excellent customer service.