Job description
Essential Job Duties and Responsibilities: Overall Purpose of the Job Provides sales and administrative support for the Med. Aire Sales Department. Provides high level customer service to Visitors and Callers to corporate headquarters. Supports other departments administratively as needed.
Key Responsibilities
Sales Operations Responsible for effective functioning of the key processes of the Sales Department A primary point of contact for Salesforce automation operation and training Prepare daily/weekly/monthly reports for both clients, the sales department and management team Create reports to support new business and up-sell sales campaigns/opportunities Responsible for completing a thorough onboarding process for all new and renewing clients Coordinate Accounts Receivables management with Sales and Finance Teams Assist/manage the training/education billing-invoicing functions Perform document management functions in compliance with ISO process Monitor and revise processes, policies, procedures & work instructions as needed Assist in updating the Sales Business Continuity Plan Sales Administration Prepare and maintain various records, documents, files and reports for the Sales Department Facilitate contract routing Assist in the preparation and shipping of client membership kits Assist with event coordination and special events related to sales/marketing functions Maintain all client information which may be encountered either directly or indirectly while in the performance of the job in strict confidence in accordance with HIPAA and/or any other pertinent confidentiality regulations.
Reception/Administrative Answer incoming calls to switchboard and directs calls appropriately. Greets visitors to Med. Aire corporate headquarters. Other duties as assigned Required Skills and Knowledge Ability to read and write effectively for both internal and external communications Excellent interpersonal and communication skills Strong customer focus with a desire to serve internal and external customers Excellent organizational and time management skills Able to successfully manage numerous projects simultaneously Understanding of process improvement with the ability to implement change Ability to effectively prioritize multiple high priority tasks Required Competencies Customer Orientation.
Results Orientation. Persuading and influencing. Planning and organizing. Leadership and Commitment to excel. Resilient, resourceful, optimistic, and energetic. Strong sense of accountability and ability to work under pressure. MS Office applications: Word, PowerPoint, Heavy Excel CRM (Salesforce) / ERP (Sales. Pad / Great Plains) experience preferred Required Work Experience At least 3 years’ experience in successful administrative positions At least 1 year in a sales operations role or competent in the use of sales automation systems At least 1 year in a sales role (inside or outside) Required Qualifications High School diploma or equivalent Bachelor’s Degree preferred Required Languages English proficiency.
Spanish proficiency (Desired) Travel / Rotation Requirements None Med. Aire is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.