Job description
Overview
Job Description Below is a professional Job Description (JD) for an Technical Architect – Service. Now Platform with specialization in TSOM, TSM, and CMDB, designed for large telecom transformation programs. Job Title Technical Architect – Service. Now (TSOM / TSM / CMDB) Location Onshore – UK Experience 15+ years of overall IT experience with 8–10 years of relevant hands-on experience in the Service.
Now platform, particularly in telecom-focused modules such as TSOM, TSM, and CMDB.
Job Summary
We are seeking an experienced Service. Now Technical Architect to lead the architecture, design, and technical governance of Service. Now platform implementations in a telecom environment. The role will focus on Telecom Service Operations Management (TSOM), Telecom Service Management (TSM), and CMDB architecture, ensuring scalable, secure, and high-performing platform solutions.
The Technical Architect will work closely with Program Managers, Enterprise Architects, Product Owners, and development teams to design solutions aligned with enterprise architecture standards and telecom operational requirements.
Key Responsibilities
Architecture & Solution Design Define end-to-end technical architecture for Service. Now implementations. Design scalable solutions across key modules including: TSOM (Telecom Service Operations Management) TSM (Telecom Service Management) CMDB ITSM / ITOM integrations Ensure architecture aligns with enterprise architecture standards and telecom operational frameworks.
CMDB Architecture & Governance Design and implement CMDB data models and CI relationships. Define CI lifecycle management and data governance policies. Implement and manage: Service. Now Discovery Service mapping Data ingestion frameworks Ensure CMDB health, data quality, and compliance. Telecom Service. Now Architecture (TSOM & TSM) Design Service.
Now solutions for telecom service assurance and operations. Architect integration with telecom OSS/BSS systems, including: Network monitoring tools Fault management systems Service assurance platforms Implement telecom-specific workflows for: Incident management Service impact analysis Network event correlation. Platform Integration Architecture Design integrations between Service.
Now and enterprise systems including: Telecom OSS systems BSS platforms Network management tools Monitoring and event management tools CRM platforms Data platforms Use technologies such as: REST APIs SOAP APIs MID Server Integration. Hub. Technical Leadership Provide technical leadership to Service. Now developers, engineers, and solution architects.
Conduct design reviews and architecture governance. Establish platform development standards and best practices. Mentor engineering teams on Service. Now architecture patterns. Performance & Scalability Design high-performance architectures capable of supporting large telecom environments. Optimize platform performance and scalability.
Ensure secure and resilient system architecture. Collaboration & Stakeholder Engagement Work closely with: Enterprise architects Product owners Program managers Vendor delivery teams Provide technical guidance during PI planning, solution workshops, and architecture reviews. Required Qualifications Experience 15+ years of overall IT experience 8–10 years of Service.
Now platform experience Experience architecting large enterprise or telecom Service. Now implementations Strong experience in multi-vendor and complex enterprise environments Required Technical Expertise Strong expertise in: Service. Now Platform Service. Now architecture Platform customization and extensibility Service.
Now data models Platform security and performance optimization Telecom Modules TSOM (Telecom Service Operations Management) TSM (Telecom Service Management) CMDB architecture IT Operations ITOM (Discovery, Service Mapping, Event Management) Network event correlation Operational monitoring integrations Integration Architecture REST APIs SOAP APIs MID Server Integration.
Hub Enterprise integration patterns Preferred Certifications Service. Now Certified Technical Architect (CTA) – highly preferred Service. Now Certified Implementation Specialist Service. Now ITOM certification ITIL Foundation / ITIL Expert TOGAF (preferred) Leadership Competencies Strong technical leadership Architecture governance Strategic thinking Stakeholder engagement Cross-team collaboration Vendor technical management Key Deliverables Enterprise-grade Service.
Now architecture designs Telecom-aligned TSOM and TSM solutions Robust CMDB data architecture and governance Scalable integration frameworks Technical standards and platform governance Responsibilities Job Description Below is a professional Job Description (JD) for an Technical Architect – Service. Now Platform with specialization in TSOM, TSM, and CMDB, designed for large telecom transformation programs.
Job Title Technical Architect – Service. Now (TSOM / TSM / CMDB) Location Onshore – UK Experience 15+ years of overall IT experience with 8–10 years of relevant hands-on experience in the Service. Now platform, particularly in telecom-focused modules such as TSOM, TSM, and CMDB.
Job Summary
We are seeking an experienced Service. Now Technical Architect to lead the architecture, design, and technical governance of Service. Now platform implementations in a telecom environment. The role will focus on Telecom Service Operations Management (TSOM), Telecom Service Management (TSM), and CMDB architecture, ensuring scalable, secure, and high-performing platform solutions.
The Technical Architect will work closely with Program Managers, Enterprise Architects, Product Owners, and development teams to design solutions aligned with enterprise architecture standards and telecom operational requirements.
Key Responsibilities
Architecture & Solution Design Define end-to-end technical architecture for Service. Now implementations. Design scalable solutions across key modules including: TSOM (Telecom Service Operations Management) TSM (Telecom Service Management) CMDB ITSM / ITOM integrations Ensure architecture aligns with enterprise architecture standards and telecom operational frameworks.
CMDB Architecture & Governance Design and implement CMDB data models and CI relationships. Define CI lifecycle management and data governance policies. Implement and manage: Service. Now Discovery Service mapping Data ingestion frameworks Ensure CMDB health, data quality, and compliance. Telecom Service. Now Architecture (TSOM & TSM) Design Service.
Now solutions for telecom service assurance and operations. Architect integration with telecom OSS/BSS systems, including: Network monitoring tools Fault management systems Service assurance platforms Implement telecom-specific workflows for: Incident management Service impact analysis Network event correlation. Platform Integration Architecture Design integrations between Service.
Now and enterprise systems including: Telecom OSS systems BSS platforms Network management tools Monitoring and event management tools CRM platforms Data platforms Use technologies such as: REST APIs SOAP APIs MID Server Integration. Hub. Technical Leadership Provide technical leadership to Service. Now developers, engineers, and solution architects.
Conduct design reviews and architecture governance. Establish platform development standards and best practices. Mentor engineering teams on Service. Now architecture patterns. Performance & Scalability Design high-performance architectures capable of supporting large telecom environments. Optimize platform performance and scalability.
Ensure secure and resilient system architecture. Collaboration & Stakeholder Engagement Work closely with: Enterprise architects Product owners Program managers Vendor delivery teams Provide technical guidance during PI planning, solution workshops, and architecture reviews. Required Qualifications Experience 15+ years of overall IT experience 8–10 years of Service.
Now platform experience Experience architecting large enterprise or telecom Service. Now implementations Strong experience in multi-vendor and complex enterprise environments Required Technical Expertise Strong expertise in: Service. Now Platform Service. Now architecture Platform customization and extensibility Service.
Now data models Platform security and performance optimization Telecom Modules TSOM (Telecom Service Operations Management) TSM (Telecom Service Management) CMDB architecture IT Operations ITOM (Discovery, Service Mapping, Event Management) Network event correlation Operational monitoring integrations Integration Architecture REST APIs SOAP APIs MID Server Integration.
Hub Enterprise integration patterns Preferred Certifications Service. Now Certified Technical Architect (CTA) – highly preferred Service. Now Certified Implementation Specialist Service. Now ITOM certification ITIL Foundation / ITIL Expert TOGAF (preferred) Leadership Competencies Strong technical leadership Architecture governance Strategic thinking Stakeholder engagement Cross-team collaboration Vendor technical management Key Deliverables Enterprise-grade Service.
Now architecture designs Telecom-aligned TSOM and TSM solutions Robust CMDB data architecture and governance Scalable integration frameworks Technical standards and platform governance Requirements Job Description Below is a professional Job Description (JD) for an Technical Architect – Service. Now Platform with specialization in TSOM, TSM, and CMDB, designed for large telecom transformation programs.
Job Title Technical Architect – Service. Now (TSOM / TSM / CMDB) Location Onshore – UK Experience 15+ years of overall IT experience with 8–10 years of relevant hands-on experience in the Service. Now platform, particularly in telecom-focused modules such as TSOM, TSM, and CMDB.
Job Summary
We are seeking an experienced Service. Now Technical Architect to lead the architecture, design, and technical governance of Service. Now platform implementations in a telecom environment. The role will focus on Telecom Service Operations Management (TSOM), Telecom Service Management (TSM), and CMDB architecture, ensuring scalable, secure, and high-performing platform solutions.
The Technical Architect will work closely with Program Managers, Enterprise Architects, Product Owners, and development teams to design solutions aligned with enterprise architecture standards and telecom operational requirements.
Key Responsibilities
Architecture & Solution Design Define end-to-end technical architecture for Service. Now implementations. Design scalable solutions across key modules including: TSOM (Telecom Service Operations Management) TSM (Telecom Service Management) CMDB ITSM / ITOM integrations Ensure architecture aligns with enterprise architecture standards and telecom operational frameworks.
CMDB Architecture & Governance Design and implement CMDB data models and CI relationships. Define CI lifecycle management and data governance policies. Implement and manage: Service. Now Discovery Service mapping Data ingestion frameworks Ensure CMDB health, data quality, and compliance. Telecom Service. Now Architecture (TSOM & TSM) Design Service.
Now solutions for telecom service assurance and operations. Architect integration with telecom OSS/BSS systems, including: Network monitoring tools Fault management systems Service assurance platforms Implement telecom-specific workflows for: Incident management Service impact analysis Network event correlation. Platform Integration Architecture Design integrations between Service.
Now and enterprise systems including: Telecom OSS systems BSS platforms Network management tools Monitoring and event management tools CRM platforms Data platforms Use technologies such as: REST APIs SOAP APIs MID Server Integration. Hub. Technical Leadership Provide technical leadership to Service. Now developers, engineers, and solution architects.
Conduct design reviews and architecture governance. Establish platform development standards and best practices. Mentor engineering teams on Service. Now architecture patterns. Performance & Scalability Design high-performance architectures capable of supporting large telecom environments. Optimize platform performance and scalability.
Ensure secure and resilient system architecture. Collaboration & Stakeholder Engagement Work closely with: Enterprise architects Product owners Program managers Vendor delivery teams Provide technical guidance during PI planning, solution workshops, and architecture reviews. Required Qualifications Experience 15+ years of overall IT experience 8–10 years of Service.
Now platform experience Experience architecting large enterprise or telecom Service. Now implementations Strong experience in multi-vendor and complex enterprise environments Required Technical Expertise Strong expertise in: Service. Now Platform Service. Now architecture Platform customization and extensibility Service.
Now data models Platform security and performance optimization Telecom Modules TSOM (Telecom Service Operations Management) TSM (Telecom Service Management) CMDB architecture IT Operations ITOM (Discovery, Service Mapping, Event Management) Network event correlation Operational monitoring integrations Integration Architecture REST APIs SOAP APIs MID Server Integration.
Hub Enterprise integration patterns Preferred Certifications Service. Now Certified Technical Architect (CTA) – highly preferred Service. Now Certified Implementation Specialist Service. Now ITOM certification ITIL Foundation / ITIL Expert TOGAF (preferred) Leadership Competencies Strong technical leadership Architecture governance Strategic thinking Stakeholder engagement Cross-team collaboration Vendor technical management Key Deliverables Enterprise-grade Service.
Now architecture designs Telecom-aligned TSOM and TSM solutions Robust CMDB data architecture and governance Scalable integration frameworks Technical standards and platform governance Job Description Below is a professional Job Description (JD) for an Technical Architect
- Service. Now Platform with specialization in TSOM, TSM, and CMDB, designed for large telecom transformation programs. Job Title Technical Architect
- Service. Now (TSOM / TSM / CMDB) Location Onshore
- UK Experience 15+ years of overall IT experience with 8-10 years of relevant hands-on experience in the Service. Now platform, particularly in telecom-focused modules such as TSOM, TSM, and CMDB.
Job Summary
We are seeking an experienced Service. Now Technical Architect to lead the architecture, design, and technical governance of Service. Now platform implementations in a telecom environment. The role will focus on Telecom Service Operations Management (TSOM), Telecom Service Management (TSM), and CMDB architecture, ensuring scalable, secure, and high-performing platform solutions.
The Technical Architect will work closely with Program Managers, Enterprise Architects, Product Owners, and development teams to design solutions aligned with enterprise architecture standards and telecom operational requirements.
Key Responsibilities
Architecture & Solution Design Define end-to-end technical architecture for Service. Now implementations. Design scalable solutions across key modules including: TSOM (Telecom Service Operations Management) TSM (Telecom Service Management) CMDB ITSM / ITOM integrations Ensure architecture aligns with enterprise architecture standards and telecom operational frameworks.
CMDB Architecture & Governance Design and implement CMDB data models and CI relationships. Define CI lifecycle management and data governance policies. Implement and manage: Service. Now Discovery Service mapping Data ingestion frameworks Ensure CMDB health, data quality, and compliance. Telecom Service. Now Architecture (TSOM & TSM) Design Service.
Now solutions for telecom service assurance and operations. Architect integration with telecom OSS/BSS systems, including: Network monitoring tools Fault management systems Service assurance platforms Implement telecom-specific workflows for: Incident management Service impact analysis Network event correlation. Platform Integration Architecture Design integrations between Service.
Now and enterprise systems including: Telecom OSS systems BSS platforms Network management tools Monitoring and event management tools CRM platforms Data platforms Use technologies such as: REST APIs SOAP APIs MID Server Integration. Hub. Technical Leadership Provide technical leadership to Service. Now developers, engineers, and solution architects.
Conduct design reviews and architecture governance. Establish platform development standards and best practices. Mentor engineering teams on Service. Now architecture patterns. Performance & Scalability Design high-performance architectures capable of supporting large telecom environments. Optimize platform performance and scalability.
Ensure secure and resilient system architecture. Collaboration & Stakeholder Engagement Work closely with: Enterprise architects Product owners Program managers Vendor delivery teams Provide technical guidance during PI planning, solution workshops, and architecture reviews. Required Qualifications Experience 15+ years of overall IT experience 8-10 years of Service.
Now platform experience Experience architecting large enterprise or telecom Service. Now implementations Strong experience in multi-vendor and complex enterprise environments Required Technical Expertise Strong expertise in: Service. Now Platform Service. Now architecture Platform customization and extensibility Service.
Now data models Platform security and performance optimization Telecom Modules TSOM (Telecom Service Operations Management) TSM (Telecom Service Management) CMDB architecture IT Operations ITOM (Discovery, Service Mapping, Event Management) Network event correlation Operational monitoring integrations Integration Architecture REST APIs SOAP APIs MID Server Integration.
Hub Enterprise integration patterns Preferred Certifications Service. Now Certified Technical Architect (CTA) - highly preferred Service. Now Certified Implementation Specialist Service. Now ITOM certification ITIL Foundation / ITIL Expert TOGAF (preferred) Leadership Competencies Strong technical leadership Architecture governance Strategic thinking Stakeholder engagement Cross-team collaboration Vendor technical management Key Deliverables Enterprise-grade Service.
Now architecture designs Telecom-aligned TSOM and TSM solutions Robust CMDB data architecture and governance Scalable integration frameworks Technical standards and platform governance Job Description Below is a professional Job Description (JD) for an Technical Architect
- Service. Now Platform with specialization in TSOM, TSM, and CMDB, designed for large telecom transformation programs. Job Title Technical Architect
- Service. Now (TSOM / TSM / CMDB) Location Onshore
- UK Experience 15+ years of overall IT experience with 8-10 years of relevant hands-on experience in the Service. Now platform, particularly in telecom-focused modules such as TSOM, TSM, and CMDB.
Job Summary
We are seeking an experienced Service. Now Technical Architect to lead the architecture, design, and technical governance of Service. Now platform implementations in a telecom environment. The role will focus on Telecom Service Operations Management (TSOM), Telecom Service Management (TSM), and CMDB architecture, ensuring scalable, secure, and high-performing platform solutions.
The Technical Architect will work closely with Program Managers, Enterprise Architects, Product Owners, and development teams to design solutions aligned with enterprise architecture standards and telecom operational requirements.
Key Responsibilities
Architecture & Solution Design Define end-to-end technical architecture for Service. Now implementations. Design scalable solutions across key modules including: TSOM (Telecom Service Operations Management) TSM (Telecom Service Management) CMDB ITSM / ITOM integrations Ensure architecture aligns with enterprise architecture standards and telecom operational frameworks.
CMDB Architecture & Governance Design and implement CMDB data models and CI relationships. Define CI lifecycle management and data governance policies. Implement and manage: Service. Now Discovery Service mapping Data ingestion frameworks Ensure CMDB health, data quality, and compliance. Telecom Service. Now Architecture (TSOM & TSM) Design Service.
Now solutions for telecom service assurance and operations. Architect integration with telecom OSS/BSS systems, including: Network monitoring tools Fault management systems Service assurance platforms Implement telecom-specific workflows for: Incident management Service impact analysis Network event correlation. Platform Integration Architecture Design integrations between Service.
Now and enterprise systems including: Telecom OSS systems BSS platforms Network management tools Monitoring and event management tools CRM platforms Data platforms Use technologies such as: REST APIs SOAP APIs MID Server Integration. Hub. Technical Leadership Provide technical leadership to Service. Now developers, engineers, and solution architects.
Conduct design reviews and architecture governance. Establish platform development standards and best practices. Mentor engineering teams on Service. Now architecture patterns. Performance & Scalability Design high-performance architectures capable of supporting large telecom environments. Optimize platform performance and scalability.
Ensure secure and resilient system architecture. Collaboration & Stakeholder Engagement Work closely with: Enterprise architects Product owners Program managers Vendor delivery teams Provide technical guidance during PI planning, solution workshops, and architecture reviews. Required Qualifications Experience 15+ years of overall IT experience 8-10 years of Service.
Now platform experience Experience architecting large enterprise or telecom Service. Now implementations Strong experience in multi-vendor and complex enterprise environments Required Technical Expertise Strong expertise in: Service. Now Platform Service. Now architecture Platform customization and extensibility Service.
Now data models Platform security and performance optimization Telecom Modules TSOM (Telecom Service Operations Management) TSM (Telecom Service Management) CMDB architecture IT Operations ITOM (Discovery, Service Mapping, Event Management) Network event correlation Operational monitoring integrations Integration Architecture REST APIs SOAP APIs MID Server Integration.
Hub Enterprise integration patterns Preferred Certifications Service. Now Certified Technical Architect (CTA) - highly preferred Service. Now Certified Implementation Specialist Service. Now ITOM certification ITIL Foundation / ITIL Expert TOGAF (preferred) Leadership Competencies Strong technical leadership Architecture governance Strategic thinking Stakeholder engagement Cross-team collaboration Vendor technical management Key Deliverables Enterprise-grade Service.
Now architecture designs Telecom-aligned TSOM and TSM solutions Robust CMDB data architecture and governance Scalable integration frameworks Technical standards and platform governance