Job description
Overview
Thorpe Park, KT16 8PN Hours: Full Time or Part Time Pay: Up to £8.91 per hour (will increase in April 2022) We are currently recruiting for a number of Cleaners for our up and coming 2022 season at the UK’s favourite theme park; the awesome Thorpe Park Resort. Please see below the three roles we are recruiting for and what the role involves: Responsibilities Site-Cleaning Host Daily duties may include litter picking, sweeping pathways, emptying bins, recycling and assisting our guests with their enquiries.
This is a guest facing role so you must have exceptional guest experience and customer service standards. Our guests love interacting with our site cleaning team too, so you must be committed to ensuring your Resort knowledge is up to date and think of innovative ways to ensure you interactions are memorable and driving a high standard of guest experience.
Washroom Host In this role you will be responsible for the cleanliness our guest and staff washrooms around the resort, ensuring that all our facilities are always looking clean presentable. Daily duties include sweeping, mopping, emptying bins, recycling, cleaning, and maintaining the THORPE PARK Resort Washrooms to a high standard.
Waste & Refuse Host Within this role you will be responsible for the emptying of general waste and recycling bins on resort, ensuring that the park is always looking presentable to our guests. You may also have to support litter picking and sweeping pathways on the resort. You will be a team player and have a passion for providing excellent customer service to our guests who may ask for assistance or directions on the park.
Qualifications
You’ll be working outside so must be enthusiastic, have great attention to detail, and wish to work as part of a wider team, to ensure our Resort has first class cleanliness standards - whatever the weather!
Benefits
Fortnightly pay Pension scheme Employee Assistance Programme Ongoing training and development 20 FREE tickets to any Merlin attractions worldwide 25% discount in our retail shops and restaurants Opportunities to develop and have a longer term career in Merlin Free bus from Staines station to the Resort for all employees 40% discount online off LEGO, and much more!
Additionally within the operational role you are applying for, you will have the opportunity to work within other areas of the Resort. Thorpe Park Resort is dedicated to developing team members and providing them with a wide range of opportunities within a variety of roles ensuring that EVERY area of the resort is delivering for our guests!
A day in the life
of an Operations Host could be spent in Admissions in the morning and within our Rides department in the afternoon. Every day can be completely different, which means you get to meet people from ALL over the Resort, fastrack your personal opportunities for progression and build a variety of experience in a very short space of time.
If you have any questions or if you require any assistance at the event, because of a disability or medical condition, please contact us by email at Recruitment@thorpe-park.co.uk and one of the team will get back to you as soon as possible. Skills Everyone Matters at Merlin. At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too.
We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
Site-Cleaning Host Daily duties may include litter picking, sweeping pathways, emptying bins, recycling and assisting our guests with their enquiries. This is a guest facing role so you must have exceptional guest experience and customer service standards. Our guests love interacting with our site cleaning team too, so you must be committed to ensuring your Resort knowledge is up to date and think of innovative ways to ensure you interactions are memorable and driving a high standard of guest experience.
Washroom Host In this role you will be responsible for the cleanliness our guest and staff washrooms around the resort, ensuring that all our facilities are always looking clean presentable. Daily duties include sweeping, mopping, emptying bins, recycling, cleaning, and maintaining the THORPE PARK Resort Washrooms to a high standard.
Waste & Refuse Host Within this role you will be responsible for the emptying of general waste and recycling bins on resort, ensuring that the park is always looking presentable to our guests. You may also have to support litter picking and sweeping pathways on the resort. You will be a team player and have a passion for providing excellent customer service to our guests who may ask for assistance or directions on the park.
You’ll be working outside so must be enthusiastic, have great attention to detail, and wish to work as part of a wider team, to ensure our Resort has first class cleanliness standards - whatever the weather!
Benefits
Fortnightly pay Pension scheme Employee Assistance Programme Ongoing training and development 20 FREE tickets to any Merlin attractions worldwide 25% discount in our retail shops and restaurants Opportunities to develop and have a longer term career in Merlin Free bus from Staines station to the Resort for all employees 40% discount online off LEGO, and much more!
Additionally within the operational role you are applying for, you will have the opportunity to work within other areas of the Resort. Thorpe Park Resort is dedicated to developing team members and providing them with a wide range of opportunities within a variety of roles ensuring that EVERY area of the resort is delivering for our guests!
A day in the life
of an Operations Host could be spent in Admissions in the morning and within our Rides department in the afternoon. Every day can be completely different, which means you get to meet people from ALL over the Resort, fastrack your personal opportunities for progression and build a variety of experience in a very short space of time.
If you have any questions or if you require any assistance at the event, because of a disability or medical condition, please contact us by email at Recruitment@thorpe-park.co.uk and one of the team will get back to you as soon as possible.