Job description
Overview
What do you want in a job? Do you want more than a paycheck? At our company, you can discover potential you didn’t know you had, push your limits, turn your ideas into reality and make a real impact on the industry and the world. Just imagine what you could create. The Director
- Technical Sales manages a high-performing team of senior Technical Sales resources including Technical Specialists (TS) and Partner Technical Advisors (PTA), who are focused selling our products (CRM) into US Enterprise and Mid-Market customers. This team is involved in assisting the regional sales teams in qualifying, developing and managing sales opportunities. As a member of the Regional Leadership Team, the Director
- Technical Sales plays an integral role in building and enhancing the technical sales infrastructure required to support revenue goals of our products in the Enterprise and Mid-Market, while ensuring effective partner engagement toward the successful deployment of our products and improving customer satisfaction throughout the sales cycle. At the same time, the Director
- Technical Sales will be expected to deepen integration with the broader sales communities within our organization. Give a shout out to your team! Hear from Jackie, VP of Sales Responsibilities Drive bi-directional Operating Model team (OM) alignment and execution of both world-wide and US programs and initiatives through sales, training, and evangelism integration with the specialist teams Identify key capacity gaps in the Partner channel and will engage his or her resources to address these gaps. Act as our regional compete lead interfacing with compete teams, working closely with peers across the US for insight and leadership on competitive strategies for common competitive scenarios (key areas of focus Office 365 vs. Google, SharePoint Compete vs. Chatter) Qualifications BS/MS Computer Science or Business (with a Technical Background) degree or a minimum of eight years relevant working experience. A background in selling ERP and/or CRM solutions to customers in the Enterprise or Mid-Market space as well as experience in solution selling methodologies. An understanding of the our product suite with particular emphasis on CRM, the CRM competitive landscape and the related ISV solutions in market. Experience in managing sales oriented technical pre-sales resources and a proven ability to effectively manage remote employees. Demonstrable experience in driving and implementing programs through the use of impact and influence skills. A proven history of working closely with partners to achieve specific sales goals. Can be located in any major metro area in the West Region of the United States and require an adequate amount of travel based on the needs of the position. Domestic travel could easily average 30-50%. Skills Hard Skills (Technical & Domain Skills) ERP and CRM Solution Selling Enterprise and Mid‑Market sales experience Solution‑selling methodologies (e.g. value-based or consultative selling) CRM Platform Expertise Deep knowledge of CRM systems Understanding of the CRM competitive landscape Familiarity with related ISV (Independent Software Vendor) solutions Pre‑Sales & Technical Leadership Management of sales‑oriented technical pre‑sales teams Experience leading distributed / remote teams Partner & Channel Management Partner enablement and co-selling models Identifying and addressing partner capability and capacity gaps Competitive Strategy & Positioning Competitive analysis and strategy development Lead regional competitive initiatives Expertise in key scenarios: Office 365 vs Google SharePoint vs Chatter Operating Model & Programme Execution Driving Operating Model (OM) alignment Execution of global and US‑specific programmes Integration of sales, training, and evangelism initiatives Sales Enablement Sales training programmes Specialist team integration and enablement Geographic & Travel Readiness Ability to operate from a major West Region US metro area Willingness to travel domestically (30–50%) Soft Skills (Leadership & Behavioural Skills) Executive Communication Clear, persuasive communication with senior stakeholders Ability to evangelise strategy and product vision Influence Without Authority Demonstrated impact through influence rather than hierarchy Cross-functional alignment across teams and regions Leadership & People Management Coaching and developing technical sales talent Managing performance in remote and matrix environments Strategic Thinking Translating competitive insight into actionable strategy Balancing regional and global priorities Programme Ownership & Accountability Driving initiatives from concept through execution Maintaining momentum across complex programmes Collaboration Working effectively with partners, peers, and specialist teams Building trust across sales, marketing, product, and enablement Decision Making Identifying gaps and prioritising actions quickly Making informed trade-offs in dynamic sales environments Adaptability & Resilience Comfort with change, travel, and competing priorities Thriving in fast‑paced, results‑driven environments Drive bi-directional Operating Model team (OM) alignment and execution of both world-wide and US programs and initiatives through sales, training, and evangelism integration with the specialist teams Identify key capacity gaps in the Partner channel and will engage his or her resources to address these gaps. Act as our regional compete lead interfacing with compete teams, working closely with peers across the US for insight and leadership on competitive strategies for common competitive scenarios (key areas of focus Office 365 vs. Google, SharePoint Compete vs. Chatter) BS/MS Computer Science or Business (with a Technical Background) degree or a minimum of eight years relevant working experience. A background in selling ERP and/or CRM solutions to customers in the Enterprise or Mid-Market space as well as experience in solution selling methodologies. An understanding of the our product suite with particular emphasis on CRM, the CRM competitive landscape and the related ISV solutions in market. Experience in managing sales oriented technical pre-sales resources and a proven ability to effectively manage remote employees. Demonstrable experience in driving and implementing programs through the use of impact and influence skills. A proven history of working closely with partners to achieve specific sales goals. Can be located in any major metro area in the West Region of the United States and require an adequate amount of travel based on the needs of the position. Domestic travel could easily average 30-50%.