Customer Service Specialist for an AI Startup in the US (Home Based Full Time)

• Monitor and action escalated tickets from the company's AI agent system.

• Review AI-generated task requests and complete the required actions on behalf of customers.
• Perform personal assistant-type tasks as needed.
• Communicate primarily via email, phone, or the platform with vendors and service providers.
• Mark tickets and tasks as completed in the system once they have been actioned.