Help Desk Specialist

The Help Desk Specialist is responsible for working across the organization to provide technical support to local and remote employees. Under general supervision, this position performs a variety of computer systems administration and support tasks, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of PC hardware, operating systems, software applications, peripherals and communication devices for the organization.

This position requires solid verbal and written communication skills and the ability to interact with all levels of personnel within the organization.  This is a hands-on position that reports to the IT Manager.