Digital Transformation and Product Professional

Role Details Reference Number DB/DT/P Job Title Digital Transformation and Product Professional Unit/Department Digital Banking Location Hong Kong Job Posted 2026/07/03 Job Status Full Time Main Responsibilities

• Collaborates across multiple lines and sectors of business to deliver value added enhancement to both external and internal "customers"
• Establish and manage robust processes for collecting, analyzing and prioritizing client feedback. Translate the data and feedback into insights and new features development
• Perform project management from incubation to implementation
• Support products and stakeholder teams in the development of digital tools and platforms by providing guidance on best practice, subject matter expertise and sharing the latest Fintech tools
• Co-manage digital channels, innovating to deliver a magnificent customer journey, drive conversion and better engagement throughout Customer Life Cycle
• Participates external Fintech events and the events organized by the group to understand the trends and emerging technology;
• Takes lead and/or be responsible to the entire system develop cycle: project initiation, user requirement preparation, user acceptance testing, risk and compliance clearance, system deployment & implementation, user operation manual preparation and post-implementation optimization
• Support system deployment and perform health check
• Track and manage production issues and work with relevant technology engineers to expedite solutions
• Works closely with System Engineering teams from various cities in PRC
• Ensure all the deliverables comply with risk, governance and regulatory requirements Requirements
• Degree holder in Business Administration / e-Commerce / Information Technology or related discipline. - 5-8 years of experience in Product Management with at least 3 years working in Digitalization
• Ability to think strategically and then execute upon the design
• Ability to handle multiple tasks and prioritize workload
• Fast learner, adaptable and resilient
• Relevant experience in Retail Banking as well as Cross Boarder segment is preferable
• Strong sense and adaptability to emerging technology such as Generative A.I., Web3.0 and Tokenized Asset
• General understanding of banking product knowledge and operational flows is a plus
• Independent problem-solving
• Fluency in Putonghua, Proficiency in English and Cantonese To apply, please submit your application along with your resume to recruithk@asia.ccb.com. Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years. All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank’s personal data policies, a copy of which will be provided upon request. CLOSE