Job description
- Only Hotel background required. Identifies qualified candidates by coordinating resume screening, preparing interview documentation, and conducting reference checks. -Reviews and responds to incoming resumes appropriately. -Shares shortlisted candidate profiles with HR Consultants and hotel management based on position requirements. -Conducts initial screening interviews to assess candidate suitability. -Provides administrative assistance throughout the recruitment process. -Coordinates interview schedules between candidates and hiring managers. -Keeps candidates informed regarding the progress of the selection process. -Prepares and issues offer letters to selected candidates. -Manages end-to-end recruitment activities for assigned non-exempt positions. -Screens, evaluates, and recommends suitable candidates for employment. -Extends job offers to selected applicants. -Prepares and maintains up-to-date recruitment status reports. -Maintains accurate records and statistics of open and filled positions. -Monitors and summarizes recruitment-related costs when required. -Delivers exceptional guest satisfaction by providing genuine “Yes I Can!” hospitality and exceeding guest expectations. -Demonstrates personal accountability, teamwork, and attentive service while interacting with guests. -Resolves guest concerns by listening empathetically, identifying solutions, and ensuring proper follow-through. -Recognizes situations where guests may be dissatisfied and applies sound judgment in implementing the 100% Guest Satisfaction Guarantee. -Performs additional responsibilities as needed to support outstanding hospitality standards. -Assists in coordinating responses to EEO complaints, Occupational Health & Safety matters, Industrial Relations issues, and employee -grievances through research and information gathering. -Supports Department Heads in managing employee relations matters by guiding them in preparing appropriate verbal and written communication for employees. Interested candidates can apply or share their profiles at hr1@radissonmbd.com
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