Job description
A Product Application Engineer serves as the technical bridge between customers and the Production/Service teams. The role involves understanding customer requirements, providing technical guidance and support, validating product performance, troubleshooting technical issues, and assisting with product implementation.
The engineer works closely with internal teams and customers to ensure that products meet application requirements and deliver optimal performance, while also contributing to customer satisfaction and continuous product improvement.
Requirements
- Excellent communication and interpersonal skills. Proficiency in English and Hindi is mandatory.
- Customer Technical Support
- Customer Requirement Gathering and Technical Clarification
- Troubleshooting & Failure Analysis
- Technical Documentation and Report Preparation
- Cross-Functional Coordination
- Customer and Internal Product Training
- Application Testing and Product Validation
- Technical Skills & PCB Soldering Benefits PF & ESI
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