Collector (hybrid)

We are seeking a Collector to work at our Duluth (6705 Sugarloaf Pkwy) office. The responsibilities of this position include performing collection activities associated with various delinquent member accounts, including Visa credit and debit cards, lines of credit, secured loans, signature loans, real estate loans and home equity lines of credit.

Reviews delinquent accounts, determines probable reasons for account status, and contacts members to resolve the delinquencies. Utilizes various techniques, as circumstances indicate, to promptly collect on delinquent accounts. Ensures that the Credit Union’s professional image is maintained.Responsibilities:• Collects past due loans by phone, email, and mail, to secure a satisfactory resolution in a calm and professiona