Front Office Healthcare Associate

Patient Coordinator FASCO (Foot and Ankle Specialists of Central Ohio) Location: Reynoldsburg, OH Job Description: The Patient Coordinator is responsible for managing patient appointments, answering patient inquiries, and ensuring that patients receive the highest level of care. The Patient Coordinator will work closely with healthcare providers to provide optimal service for all of our patient needs.

Job Essential Functions and Duties: Welcome and greet all patients and visitors whether in person or over the phone using excellent customer service skills Register new patients and update established patient demographics, collecting copays, balances, insurance cards, entering information into EHR Facilitating patient flow at the front desk, checking patients in, answering questions Following HIPAA guidelines Managing faxes and and outbound referrals Other tasks assigned to you from management Interpersonal Skills and Competence: Excellent communication and customer service skills Professional demeanor Maintain confidentiality Demonstrates the ability to work in a fast-paced environment and multi-task Dependable and reliable Schedule and Related Information: Work schedule is Monday through Friday no Weekends Travel to other locations may be occasionally necessary Minimum Qualifications: High School Diploma or Equivalent