Level Up Recruitment Team Lead

Job Title: Recruitment Team Leader Work hours: Full-time or 40 hours per week Work Set-up: Onsite Work schedule: 9am to 6:00pm , Monday-Friday Work Location: Salinas Premier, Salinas Drive, Barangay Lahug, Cebu City Rate: Php30,000 + Complete benefits package Job Description: We are looking for a Recruitment Specialist Team Leader to lead, coach, and manage a team of Recruitment Specialists supporting VA and RPO client requirements.

This role is both hands-on and leadership-driven, ensuring recruitment targets are met while maintaining quality, compliance, and a strong candidate experience. The Team Leader is responsible for overseeing end-to-end recruitment operations, monitoring performance metrics, ensuring process adherence, and acting as the key bridge between Recruitment Specialists, HR Management, and Operations.

This role plays a critical part in driving hiring efficiency, team productivity, and service excellence aligned with Level Up Talent Solutions’ standards.

Key Responsibilities

Team Leadership & Performance Management Lead, coach, and supervise Recruitment Specialists to ensure consistent performance and adherence to recruitment standards. Set daily and weekly hiring targets and monitor individual and team KPIs. Conduct regular check-ins, coaching sessions, and performance reviews. Ensure team compliance with company policies, recruitment SOPs, and DOLE-aligned labor practices.

Recruitment Operations Oversight Oversee the full recruitment cycle: job posting, sourcing, screening, endorsements, and interview coordination with VA and RPO clients. Ensure high-volume outreach targets are met while maintaining candidate quality. Support onsite recruitment activities, including walk-in applicant processing and job fair participation.

Review and approve candidate endorsements before client submission. Client & Stakeholder Coordination Coordinate with HR Manager, Operations, and client representatives to align hiring priorities and timelines. Address recruitment escalations, bottlenecks, and client feedback promptly. Ensure a professional, timely, and transparent candidate journey across all recruitment stages.

Process, Reporting & Automation Track and analyze recruitment data, pipeline status, and performance reports. Ensure accurate updating of ATS, CRM, and recruitment dashboards. Leverage AI tools and automation (e.g., ChatGPT, ATS workflows, CRM automations) to improve sourcing efficiency and follow-ups. Recommend process improvements to optimize recruitment operations.

Administrative & Compliance Support Ensure proper documentation of recruitment records, reports, and onboarding endorsements. Support HR Manager in audits, compliance checks, and internal documentation. Maintain confidentiality and data privacy standards.

Requirements

Minimum of 1 year of experience in recruitment, with at least 6 months in a supervisory or team lead role preferred. Strong background in BPO, RPO, staffing, or high-volume recruitment environments. Excellent communication, leadership, and people-management skills. Proven ability to manage high call volumes, tight deadlines, and multiple hiring demands.

Proficient in ATS, CRM platforms, and scheduling tools (e.g., Google Calendar, Calendly). Comfortable using AI tools and recruitment automation to drive productivity. Highly organized, detail-oriented, and results-driven. Preferably residing in Cebu or willing to relocate.

Nice to Have

Experience handling onsite recruitment hubs, job fairs, or walk-in applicant processing Bachelor’s degree in Psychology, Human Resources, Business, or a related field