Job description
Technical Service for North America Customers
- Support technical responses to customers (VOC and Claims)
- Support product quality certification (Documentation, sample testing, plant trials) . Support new product demand development (Inquiry review, product promotion) . Conduct steel market analysis and steel trend investigation Requirements
- Bachelor’s or Master’s degree in Engineering (preferably in Metallurgy or Material Science) . 1~3 years of experience in technical services or steel industry (preferred) . Professional business etiquette and positive attitude
- Strong communication skills and customer service oriented
- Engineering mindset and problem-solving skills
- Fluent in English and Korean with native-level English proficiency
- Proficient in MS Office applications . Ability to travel and a valid driver's license Benefits Comprehensive health insurance, 401K, PTO, paid holidays, sick days
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