Order Desk Specialist I

Who We Are Looking For As a WebPT Order Desk Specialist, you’ll work your magic center stage and behind the scenes to assist our Members as well as our Sales, Success and Operations teams. Using your critical thinking skills and vast knowledge of our software, you will efficiently process orders for new and existing customers, verify signed agreements and quotes for accuracy, and manage the provisioning and de-provisioning of member accounts.

Additionally, you will handle billing inquiries, perform financial transactions, and ensure the accuracy and timeliness of product delivery. Collaboration with cross-functional teams will be essential to maintaining accurate billing and providing support within the Case Management System.