Training & Enablement Specialist

[Client-Dedicated] Training & Enablement Specialist LOCATION: Remote / Hybrid

SUMMARY The Training & Enablement Specialist serves as the primary strategic partner for client-dedicated training and operational enablement. Working alongside the core Operations Training team, this role owns the customization, deployment, and governance of custom SOPs and training infrastructure. By bridging client-specific requirements with modern learning tools, this role ensures field teams across the client’s portfolio have the exact tools, skills, and resources needed to perform their day-to-day work confidently and effectively.

RESPONSIBILITIES

Customization & Instructional Design

Own the "Source of Truth" for all client-dedicated training collateral, SOPs, and client-specific playbooks, ensuring