Job description
Job Purpose:
- Managing staff within the store, coordinating the shipping of goods, setting up displays, and assisting customers and staff during business hours. Store Supervisor Activities:
- Manage retail staff, including cashiers and people working on the floor. ₋ Ensure pricing is correct. ₋ Work on store displays. ₋ Coach, counsel, train, and discipline employees. ₋ Evaluate on-the-job performance. ₋ Ensure merchandise is clean and ready to be displayed. ₋ Maintain inventory and ensure items are in stock. ₋ Keep up with fluctuating supply and demand. ₋ Ensure promotions are accurate and merchandised to the company’s standards. ₋ Ensure standards for quality, customer service and health and safety are met. ₋ Collect local competitors’ prices. ₋ Maintain store's cleanliness and health and safety measures. ₋ Organize and distribute staff schedules. ₋ Help retail sales staff achieve sales targets. ₋ Handle customer questions, complaints, and issues.
Requirements
High School Diploma Work Experience: Minimum of 0-2 years of experience in the same or related field Behavioural Competencies:
- Reporting Skills. ₋ Microsoft Office Skills. ₋ Managing Processes. ₋ Organization. ₋ Analyzing Information. ₋ Professionalism. ₋ Communication skills. ₋ Problem Solving. ₋ Supply Management. ₋ Inventory Control. ₋ Verbal Communication
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