AI-Powered Aftermarket Revenue & Warranty Automation Platform for Manufacturers jobs and careers

About AI-Powered Aftermarket Revenue & Warranty Automation Platform for Manufacturers

Manufacturers lose millions in aftermarket revenue due to disconnected warranty processes, manual quoting, poor parts visibility, and under-leveraged installed base data. ServiceCPQ helps manufacturers unlock aftermarket growth using AI-driven automation. We combine deep domain expertise in service lifecycle management with AI-powered workflows to transform: • Warranty Management • Service & Maintenance CPQ • Spare Parts Commerce • Installed Base Monetisation Our platform is built specifically for complex equipment manufacturers who want to increase service revenue, reduce warranty leakage, and modernize partner ecosystems — without replacing their ERP or CRM. What We Do AI-Driven Warranty Automation Automate claims submission, validation, fraud detection, and partner workflows using AI-assisted forms and document intelligence. Service & Maintenance CPQ Configure, price, and quote complex service contracts, PM plans, and lifecycle offerings with intelligence-driven recommendations. B2B Spare Parts Commerce Enable customers and dealers to search, identify, and purchase parts through a modern, AI-assisted portal. Installed Base Intelligence Turn historical sales and service data into: • Propensity-to-buy recommendations • Preventive maintenance suggestions • Gap-to-entitlement insights Lean Service Inventory Simplify service inventory processes layered over SAP and other ERP systems to improve parts availability and reduce working capital. Industries We Serve • Medical Technology • HVAC & Cooling • CNC & Machine Tools • Heavy Equipment • Electrical & Industrial Machinery Why Manufacturers Choose ServiceCPQ ✔ Built by SAP & Aftermarket domain experts ✔ AI embedded into real workflows — not just chatbots ✔ Designed for global OEM + dealer ecosystems ✔ Focused on revenue growth, not just process automation The Outcome Increase service revenue. Reduce warranty costs. Improve dealer collaboration. Monetize your installed base