Be Customer Smart jobs and careers

About Be Customer Smart

Be Customer Smart is a leading AI Customer Experience Solutions company specialising in the luxury hospitality industry. Founded in 2016, the company offers the Virtual Customer Service Assistant (VCSA), an AI-driven solution that manages customer inquiries, supports multiple languages, and handles over 70% of transactions autonomously. The VCSA enhances customer service by providing 24/7 availability, consistent information, and efficient handling of bookings and reservations. Be Customer Smart values integrity, innovation, and simplicity, aiming to elevate the customer experience and provide a competitive edge for hospitality businesses.

Founded in 2016 by Ilkka Huotelin and Yannick Bouyidou.