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Black Box Theory jobs and careers

About Black Box Theory

Black Box Theory builds custom AI systems that run your business operations. We design, build, and deploy AI agents, automations, and intelligent workflows tailored to how your company actually works, not generic tools forced into your process. Our AI systems handle sales outreach, customer support, lead qualification, appointment booking, data processing, internal operations, onboarding, reporting, and more. Every system is built specifically for your business, integrated into your existing tools, and live in weeks. We've deployed AI across 1,000+ businesses spanning real estate, law, healthcare, insurance, recruiting, SaaS, e-commerce, financial services, home services, marketing agencies, and dozens of other industries. Our clients have saved over 5 million hours and seen an average 38% revenue uplift from AI implementation. Whether you need a single AI agent to handle one bottleneck or a full AI operations layer across your entire company, we build it, manage it, and optimize it continuously. Black Box Theory is an AI implementation firm, AI automation agency, and AI consulting partner for companies ready to stop experimenting and start operating with AI at the core.

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Leadership

The top of Black Box Theory's org chart, with how many people report into each leader.

SCPhoto of Scott Caputo

Scott Caputo

Founder

Jobs at Black Box Theory

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